FAQ

FAQ2021-04-06T16:40:16-07:00
HOW DO I PAY VIA ZELLE?2024-07-18T06:20:00-07:00

After placing your order please send funds to diamonds@v2talent.com In the Zelle note please include your order # & bigo id.

Once funds are received your order will be processed. Failure to send funds within 30 minutes will result in your order being canceled.

IS V2DIAMONDS ALLOWED TO SELL BIGO DIAMONDS?2024-07-18T06:21:20-07:00

Yes! V2DIAMONDS is an official BIGO authorized reseller of diamonds.

WHAT FORMS OF PAYMENT ARE ACCEPTED?2024-07-17T15:18:21-07:00

We accept Zelle, Cashapp, Mastercard, Visa, American Express, Discover, Google Pay, and Apple Pay.

HOW DO I PAY VIA CASHAPP?2024-07-17T15:15:45-07:00

After placing your order please send funds to $VividVIsionsHN. In the Cashapp note please include your order # & bigo id.

Once funds are received your order will be processed. Failure to send funds within 30 minutes will result in your order being canceled.

HOW LONG DOES IT TAKE TO RECEIVE A DIAMOND ORDER?2024-07-17T15:16:08-07:00

Diamonds are typically launched into your BIGO account within minutes. Please note that this a manual process and may take longer.

HOW DO I ENTER A PROMO CODE?2021-04-07T03:05:21-07:00

WHERE DO I FIND MY BIGOID?2021-04-08T06:18:54-07:00

The easiest place to find your BIGOID is on your profile.

CAN I STILL GET SVIP STATUS IF I RECHARGE THROUGH V2DIAMONDS?2021-04-06T16:44:53-07:00

YES! You will still be eligible for SVIP status.

CAN I GET A REFUND FOR MY PURCHASE?2021-04-06T16:45:31-07:00

Unfortunately, we do NOT allow for any REFUNDS.

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